Privacy Policy

ProPortal collects information that users choose to provide, such as account details, organisation information, product enquiries, request quantities and contact information.

This information is used to operate the portal, manage user access, respond to product enquiries, prepare assessment responses and support lawful business, regulatory and quality processes.

ProPortal should not be used to submit passwords, unnecessary patient identifiers or unrelated sensitive information. Where supporting information is required, users should provide only what is relevant to the request and permitted by their organisation policies and applicable laws.

Access to submitted information is limited to authorised personnel and service providers who need it to operate, support or improve the service. Pro Pharmaceuticals Group may retain records where needed for business continuity, compliance, audit, quality or legal purposes.

To ask a privacy question or request assistance with information held in ProPortal, contact the support team using the published contact details.